Job Opportunities

Employment

Thank you for exploring employment opportunities at the Museum of the American Revolution. All employment questions may be directed to employment@amrevmuseum.org. Please review all open positions below and their job descriptions for information on how to apply.  Due to the volume of applications, only qualified applicants will be contacted directly.

The Museum of the American Revolution is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Available Positions

Part-time Guest Services Associate

Position Description

The Guest Service Assistants (GSAs) is responsible for a successful guest experience in the Museum.   Must provide a high level of customer service and satisfaction to ensure an excellent experience for all guests and are responsible for a broad range of activities including selling tickets and memberships, overseeing access control, engaging with guests in the exhibit spaces, handling questions and complaints, monitor guest compliance with Museum safety/guest or protocols, and facilitating entry/egress from theaters.  The GSA report to the Manager of  Guest Services. 

Primary Responsibilities

  • Provide superior guest service to all guests.
  • Project a positive image, serving as an ambassador for the museum.
  • Maintain proper cashier operations by following policies and procedures; reporting needed changes.
  • Relay accurate information about planned programs and events.
  • Be friendly and outgoing.
  • Handle customer service issues/questions in a professional, polite, and positive manner.
  • Actively participate in all provided training classes and properly implement newly learned skills.
  • Ensure that the Museum’s rules and safety protocols are followed.
  • Following established protocols, open/close building and areas within the Museum as scheduled; carry out light housekeeping and cleaning duties as outlined for each area throughout the day.
  • Other duties as assigned.

Education

  • Associate or Bachelor of Arts degree or be in the process of securing a college degree.

Experience/Skills

  • General interest in the American Revolution.
  • Ability to work in a fast paced environment and interface effectively with visitors inboth conveying information and listening to their questions/complaints.
  • Be open to multiple points of view and avenues for problem solving.
  • Must be able to walk, stand and interact with the public for long periods of time. 
  • Be well organized and thorough with close attention to detail and follow-through. 
  • Act as a team player who works well with others and shows courtesy and respect to colleagues. 
  • Be willing to assume responsibility.  
  • Must be able to work a flexible schedule to include weekends, holidays and special events. 
  • Outgoing personality and enthused to interact with guests and colleagues. 
  • 1-3 years of front line customer service experience. 
  • Experience in another museum or related attraction strongly preferred. 

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

 

Applying for this position:

This position is Part Time. 

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including, resume and three professional references to employment@amrevmuseum.org.

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.

Part-time Porter

Position Description

The Museum is seeking an experienced, energetic and highly motivated Part Time Porter who is responsible for cleaning and sanitizing offices, meeting rooms, restrooms, break room and all public areas of the Museum. The ideal candidate is detail oriented, flexible and must be available to work weekends and holidays. This position will be reporting to the Lead Porter. 

Primary Responsibilities

  • Vacuuming, sweeping, and mopping of flooring and stairs.
  • Clean and sanitize restrooms.
  • Clean sinks, countertops, microwaves, and refrigerators in break room
  • Restock supplies in bathrooms, break rooms and common areas.
  • Empty all trash cans and replace liners, clean receptacles as necessary.
  • Dusting and cleaning office desks and furniture that are not cluttered.
  • Cleaning windowsills and windows.
  • Maintain janitor closets in a clean, organized and safe manner.
  • Maintain janitorial equipment in a clean, safe and operable condition.
  • Proper labeling, dilution and use of all chemicals.
  • Wearing proper Personal Protective Equipment at all times.
  • Maintain vending closets in a clean, organized and safe manner.
  • Restock vending machine ƒ Restock vending supplies in appropriate storage area
  • Purchase cleaning and vending supplies as necessary
  • General maintenance of grounds
  • Deliver mail/packages to administrative offices
  • Other routine maintenance duties as assigned

 

Skills and Knowledge

  • Strong attention to detail.
  • Customer oriented and friendly
  • Knowledge of cleaning equipment and chemicals.
  • Ability to understand and carry out verbal & written instructions independently.
  • Ability to work weekends, holidays, mornings, and nights.
  • Ability to perform light physical tasks, exerting up to 60 lbs of force on a frequent basis and up to 60 lbs on an occasional basis.
  • Ability to perform such activities as grasping, lifting, reaching
  • High school degree

 The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

 

Applying for this position:

This position is a part time position.

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer. To apply, please send a cover letter including resume and three professional references to employment@amrevmuseum.org.

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.

Public Programs Manager

Position Description

The Public Programs Manager will develop and manage an engaging and diverse program of talks and events, including the museum’s popular Read the Revolution speaker series. Reporting to the Director of Education, the Public Programs Manager works closely with the Gallery Education Manager and across the Curatorial, Education and Marketing departments to create, implement and evaluate the Museum’s talks and events, targeting new and existing audiences, including Members. The Manager supervises the Public Programs Coordinator and liaises with Education and Guest Services Managers to staff programs appropriately. The qualified candidate has proven experience in successful public program planning and management in museum or heritage settings.


Education Mission Statement
The Education Department brings the causes, events and ideas of the American Revolution to life through immersive and creative programming for people of all ages and diverse life experiences. We produce well-researched, high-quality programs and learning resources that draw on the Museum’s collection and exhibits to present multiple historical perspectives through the eyes of real people who lived through the Revolution. In doing so, we empower people to think critically, understand and respect the views of others, and make positive changes in their communities and beyond.


Primary Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Develop, define and manage a robust program of engaging, mission-driven talks and events that offer continued opportunities to explore and interpret the Museum’s core galleries and support the Museum’s changing exhibition program.
  • Work closely with Curatorial, Education and Marketing staff to conceptualize, develop, execute, and publicize programs, ensuring effective and appropriate outreach and communications.
  • Support the Museum’s efforts to increase annual attendance with rich and varied programming for general audiences (including families), Members and high-end supporters.
  • Utilize experience within and knowledge of the field to develop a program of dynamic and relevant speakers and creative professionals to deliver talks & events that reflects the Museum’s educational mission and advances its strategic purpose.
  • Establish and maintain positive relationships with local and regional partners to increase awareness of, interest in and appreciation for the Museum and its mission.
  • Continually evaluate current offerings and initiate new program types to ensure the Museum offers unique, innovative, and reflective programs in multiple disciplines.
  • Assist in the research and development of funding proposals for family and adult programs.
  • Actively support the Museum’s commitment to equity, diversity, access and inclusion, with an aim to increase and deepen the participation of all audiences in museum activities.
  • With colleagues in Education, foster a culture of learning and community among the Museum’s staff.
  • Attendance at Public Programs and other Education programs as needed, requiring evening, holiday and weekend work.
  • Additional duties, as assigned.

 

Education/Skills

  • Bachelor's degree in American History, American Studies or closely-related field required; Master’s degree in Education, History, Museum Education or Museum Studies strongly preferred.
  • Minimum of 3 - 5 years of management-level experience at a museum, historic house, or other cultural or heritage setting, planning and implementing talks and events programs for adults and children.
  • Strong knowledge of 18th-century American history and material culture, as well as demonstrable familiarity with the current field of research.
  • Knowledge of Philadelphia’s Historic District and community organizations a plus.
  • Understanding of theories and best practices of learning and engagement in museums.
  • Excellent research, analytical, writing, and oral presentation skills.
  • Practical experience in project and personnel management (including volunteers and interns), budgeting and program evaluation.
  • Must be capable of undertaking multiple projects simultaneously and balancing long- and short-term priorities, with equal attention to big-picture goals and small logistical details.
  • Ability to work effectively and diplomatically with Museum staff, patrons, and representatives of community-based organizations.
  • A collaborative, energetic, pro-active work style, with demonstrated creativity and flexibility.
  • Ability to lift 25 pounds. Frequent use of stairs required.
  • Valid driver’s license.

 The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

 

Applying for this position:

This position is a full time position.

To apply, please send a cover letter including resume and three professional references to employment@amrevmuseum.org.

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.

Education Scheduler

Position Description

The primary responsibility of the Education Scheduler is to schedule frontline staffing for all Education Department programs, including school visits, educator professional development, gallery education and public programs. The Coordinator reports to the Manager of School Programs and Partnerships and works with Education team managers to understand staffing requirements and produce shift schedules for frontline Education staff, including six full-time Educators and approximately 30 part-time facilitators (peak season). The Education Coordinator processes payroll, tracks hours and makes recommendations regarding staffing levels in peak/offseason. The Education Coordinator represents the Education Department at interdepartmental Operations meetings and supports Education managers in ordering supplies and materials for programs. The qualified candidate is skilled at scheduling and payroll procedures.


Education Mission Statement:
The Education Department brings the causes, events and ideas of the American Revolution to life through immersive and creative programming for people of all ages and diverse life experiences. We produce well-researched, high-quality programs and learning resources that draw on the Museum’s collection and exhibits to present multiple historical perspectives through the eyes of real people who lived through the Revolution. In doing so, we empower people to think critically, understand and respect the views of others, and make positive changes in their communities and beyond.


Primary Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Work closely with managers in the Education and other departments to ensure adequate front-line staffing levels for museum operations.
  • Creates and organizes monthly and daily schedules for public and school programming.
  • Secures substitutes for absent staff as required to ensure excellent visitor experience.
  • Makes continual adjustments to daily schedules to meet operational needs, noting peak/off-peak changes
  • Works closely with Group Sales, Development and other departments to ensure groups visits and tours, including VIP and donor tours, and school programs are appropriately staffed.
  • Generates reports on individual and departmental performance metrics for continuous improvement and optimized work flow.
  • Collaborates with HR and Finance staff on timecard and payroll procedures and oversees accuracy of staff payroll, complying with all local, state and federal laws and organizational policies.
  • Works with the Education and Curatorial staff to coordinate staff training, recommending preferred times and tracking training attendance.
  • Monitors and recommends overtime for approval by Managers, as well as overall attendance of employees.
  • Coordinates and approves annual vacation planning, secures coverage for vacant shifts, tracks and reports all hours.
  • Oversees scheduling for program spaces and equipment, including schedules for the museum classrooms and Revolution Place, in partnership with Group Sales.
  • Helps the departmental team develop goals, action plans and timetables.
  • Ensures work resources are reviewed and updated as needed.
  • Interprets a variety of instructions furnished in written, oral, diagram or schedule form.
  • Attends programs, as necessary, including nights and weekends, to ensure they run smoothly.
  • Additional duties, as assigned.


Candidate Requirements

  • Bachelor's degree preferred, or Associate’s Degree plus relevant work experience. Coursework in
  • American History, American Studies or Museum Education a plus.
  • Minimum of 1 - 2 years of experience with scheduling for front-of-house staff, ideally at a museum, historic house, or other informal education setting.
  • Strong knowledge of scheduling, budgeting, payroll procedures, and program logistics, with experience using ADP Workforce Now systems.
  • Outstanding customer service skills.
  • Excellent oral and written communication skills.
  • Superb attention to detail, flexibility and creative problem solving are essential.
  • Ability to balance the museum’s needs with the needs of staff and volunteers.
  • Experience with staff and volunteer management required.
  • Ability to work effectively and diplomatically with Museum volunteers, staff, patrons, and representatives of schools and other community-based organizations.
  • A friendly, collaborative, energetic, pro-active work style a must.
  • Ability to see, speak and hear clearly, and lift 25 pounds.
  • Valid driver’s license.
  • Must be capable of working gracefully under pressure, managing multiple schedules and programs simultaneously while balancing big-picture goals and small logistical details.

The Museum of the American Revolution (www.AmRevMuseum.org) is an Equal Opportunity Employer.

 

Applying for this position:

This position is a full time position.

To apply, please send a cover letter including resume and three professional references to employment@amrevmuseum.org.

**Please note – in order for you to be considered for this position we will need a cover letter, resume and three professional references.  Unfortunately, applicants that do not include these items will not be considered for the position. The Museum will contact you if an interview is considered appropriate.